Last Updated: September 29, 2026

At Sakure Styles, operated by SAKURE STYLES (OPC) PRIVATE LIMITED, we understand that you may occasionally need to cancel an order. This Cancellation Policy explains how cancellation requests are handled for orders placed through sakurestyles.com.

1. Order Cancellation by Customer

If you wish to cancel an order, please contact us as soon as possible after placing it. Cancellation requests can generally be considered only before the order has been processed for dispatch or handed over to our courier partner.

Once an order has been shipped or dispatched, it may no longer be possible to cancel it. In such cases, any applicable return or refund request will be handled according to our Refund & Returns Policy.

2. How to Request a Cancellation

To request an order cancellation, please contact our customer support team and provide:

• Your full name
• Order number
• Registered email address or phone number
• Reason for cancellation

Submitting a cancellation request does not automatically confirm cancellation. We will confirm whether the order can still be cancelled after checking its processing and shipping status.

3. Cancellation After Dispatch

Orders that have already been dispatched generally cannot be cancelled through the standard cancellation process.

If you no longer require a dispatched order, please contact us for assistance. Any return, exchange, refund, or applicable shipping charges will be handled according to our Refund & Returns Policy and applicable law.

4. Cancellation by Sakure Styles

In certain circumstances, SAKURE STYLES (OPC) PRIVATE LIMITED may need to cancel an order. This may include situations such as:

• The ordered product is unavailable or out of stock.
• Payment authorization or verification fails.
• Incorrect product pricing or information is displayed due to a technical or human error.
• The delivery address is incomplete, incorrect, or not serviceable.
• We reasonably suspect fraudulent or unauthorized activity.
• Technical or operational issues prevent us from fulfilling the order.
• Other circumstances beyond our reasonable control prevent fulfilment.

If we cancel a prepaid order after receiving payment, the applicable amount will be refunded in accordance with our refund procedures and applicable law.

5. Refund for Cancelled Orders

If an eligible prepaid order is successfully cancelled before dispatch, the applicable refund will generally be processed to the original payment method.

Once a refund has been initiated, the time required for the amount to appear in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other financial institution.

6. Partial Order Cancellation

If your order contains multiple products and you wish to cancel only one or more items, please contact us as soon as possible.

Partial cancellation may be possible depending on the processing status of the order. If the products have already been processed or dispatched, partial cancellation may not be available.

7. Modification of Orders

If you need to change the size, color, quantity, shipping address, or another order detail, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate your request before dispatch, but changes cannot be guaranteed once an order has entered processing or has been handed over to the courier partner.

8. Cash on Delivery Orders

If Cash on Delivery (COD) is available and you wish to cancel a COD order, please contact us before the order is dispatched whenever possible.

Repeated refusal of confirmed COD orders or misuse of the COD facility may result in restrictions on future COD orders, where reasonably necessary to prevent misuse.

9. Promotional or Sale Orders

Orders placed during sales, promotional campaigns, or special offers may be subject to additional cancellation conditions where clearly stated as part of the applicable offer.

10. Consumer Rights

Nothing in this Cancellation Policy is intended to exclude, restrict, or override any statutory rights or remedies available to consumers under applicable Indian law.

11. Contact Us

For cancellation requests or questions regarding your order, please contact us:

Company Name:
SAKURE STYLES (OPC) PRIVATE LIMITED

Brand:
Sakure Styles

Address:
Office No. 44, 10th Floor, Sushma Infinium,
Zirakpur, SAS Nagar, Punjab – 140603, India

Email:
info@sakurestyles.com
sakurestyles.opc@gmail.com

Phone:
+91 7652960736

Website:
sakurestyles.com