Shipping Policy
Shipping Policy
Last Updated: September 29, 2026
At Sakure Styles, operated by SAKURE STYLES (OPC) PRIVATE LIMITED, we aim to process and deliver your orders safely and efficiently. This Shipping Policy explains our order processing, shipping, delivery, and related procedures for purchases made through sakurestyles.com.
1. Shipping Coverage
We currently ship orders to serviceable locations across India. Delivery availability may vary depending on your PIN code and the coverage provided by our courier and logistics partners.
If your location is not serviceable, we may contact you regarding your order and, where necessary, cancel the order and process any applicable refund.
2. Order Processing
Orders are processed after successful order confirmation and, for prepaid orders, payment confirmation.
Processing times may vary during weekends, public holidays, sales, promotional events, or periods of unusually high order volume.
Once your order has been dispatched, you may receive shipping or tracking information through email, SMS, WhatsApp, or another contact method provided during checkout, where such tracking is available.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the order value, delivery location, shipping method, promotional offers, or other applicable conditions.
4. Estimated Delivery
Estimated delivery timelines may be displayed during checkout or communicated after your order has been confirmed.
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.
While we make reasonable efforts to ensure timely delivery, Sakure Styles cannot guarantee an exact delivery date unless specifically stated.
5. Order Tracking
Where tracking is available, tracking details will be shared after your order has been dispatched.
Please allow some time after dispatch for the courier partner’s tracking system to update your shipment status.
6. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, PIN code, phone number, and other required information when placing an order.
Please verify your shipping information carefully before completing your purchase. Incorrect or incomplete information may result in delays, failed delivery attempts, or the return of the shipment to us.
If you notice an error in your delivery information, please contact us as soon as possible. We will try to assist before dispatch, but we cannot guarantee that an address can be changed once an order has been shipped.
7. Delivery Attempts
Our courier partner may make one or more attempts to deliver your order. Customers should ensure that someone is available at the delivery address to receive the shipment where required.
If delivery cannot be completed because of an incorrect address, unavailable recipient, unreachable phone number, refusal to accept the shipment, or another customer-related reason, the shipment may be returned to us.
8. Delayed Shipments
Occasionally, shipments may be delayed due to circumstances beyond our reasonable control, including severe weather, transportation disruptions, courier delays, public holidays, natural events, government restrictions, strikes, or other operational circumstances.
If your shipment appears to be significantly delayed, please contact us and we will make reasonable efforts to assist you in checking the shipment status with the relevant courier partner.
9. Damaged, Missing or Incorrect Products
If your order arrives damaged, contains an incorrect product, or an item is missing, please contact us as soon as reasonably possible after receiving the shipment.
Please retain the original packaging and provide your order details along with clear photographs or other reasonable evidence of the issue when requested. This helps us review and resolve your request efficiently.
Eligible cases will be handled in accordance with our applicable Return, Exchange & Refund Policy and consumer rights under applicable law.
10. Lost Shipments
If tracking indicates an unusual delay or you believe your shipment has been lost, please contact us. We may coordinate with the courier or logistics provider to investigate the shipment.
Where a shipment is confirmed as lost, we will take appropriate action in accordance with our policies and applicable law.
11. Cancellation Before Dispatch
If you wish to cancel an order, please contact us as soon as possible. Cancellation requests may be accepted if the order has not already been processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the applicable Return & Refund Policy will apply.
12. Returns & Exchanges
Shipping-related returns and exchanges are subject to our Return, Exchange & Refund Policy. Please review that policy for information regarding eligibility, conditions, timelines, and the applicable return process.
13. Contact Us
If you have questions about your shipment, delivery, or order status, please contact us:
Company Name:
SAKURE STYLES (OPC) PRIVATE LIMITED
Brand:
Sakure Styles
Address:
Office No. 44, 10th Floor, Sushma Infinium,
Zirakpur, SAS Nagar, Punjab – 140603, India
Email:
info@sakurestyles.com
sakurestyles.opc@gmail.com
Phone:
+91 7652960736
Website:
sakurestyles.com
